What We Collect and What We Do With It
When you open an account, we collect the registration details you enter — your name, phone number, and any identity documentation needed to verify your account. If you fund your account via JazzCash, Easypaisa, or Raast, the transaction reference and amount are recorded to confirm funding
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and keep your wallet balance accurate. We also collect device and session data automatically. This covers the device type, operating system, IP address, and your activity within the platform during each session. We use this data to keep the mobile experience working correctly, resolve access issues,
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and flag account behaviour that looks unusual — such as a login from an unfamiliar device. Your data is not sold to advertisers. We share specific account records with payment processors — including the networks behind JazzCash, Easypaisa, and Raast — only to complete a transaction
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or verify your identity when a withdrawal is being processed. Any third-party provider we work with is required to handle your data at the same standard we hold internally. We keep your data for as long as your account remains open. After you close your account,
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we retain records for the period required under local law in your region. If you are based in Pakistan or another supported region, your eligibility and our obligations under this policy depend on local law and the regions where the platform is available. To request a
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copy of your data or ask that specific records be reviewed, contact our support team using the channels on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.